Resources
Field notes on AI in home services
What modern AI can take off your office’s plate — and where it still falls short. Written for the people running the schedule.
for home services
Seven skills, one prompt
Guide ·
Seven free ChatGPT skills for service businesses
Enter an email, paste one prompt into the ChatGPT app, and it installs seven skills built for service-business owners.
for home services
The same bones, every job
Guide ·
Start at 80% done: templates for service businesses
Every job is different. The messages, quotes and questions around it mostly are not. What to template, what to leave blank, and what should fire on its own afterwards.
for home services
What a rung-out phone actually costs
Essay ·
The missed call is the expensive part
Most shops track the jobs they lose. Almost none track the jobs that never became jobs.
for home services
The honest capability list
Guide ·
What AI can actually do in a home service office today
A sober inventory — what current AI handles well, and what it should not be trusted with yet.
for home services
Designing the handoff, not hoping for one
Essay ·
Humans in the loop: when your team steps in
Escalation is not the AI failing. It is the design working. The question is whether you planned the handoff.
for home services
Your prices. Your services. Your rules.
Guide ·
AI only knows what you teach it
An AI that answers from a generic model is confident and wrong. Grounding it in your business is the whole job.
for home services
The real comparison, run honestly
Essay ·
Hire another coordinator, or automate?
Sometimes the right answer is still a person. A framework for an honest comparison.