AI Dispatcher
Booked jobs land on the right board
Once the call is booked, CentralComs takes it the rest of the way — the right tech, a tight route, a confirmed customer, and an office that never has to chase anyone.
Book a Demo
The Board Fills Itself
Jobs land on the schedule the moment they're booked.
Every job the AI books drops straight onto the dispatch board — the same day/week/month calendar your office already runs. Your board stays yours; it just fills itself.
- Booked calls land on the board in real time
- Fills schedule gaps and keeps routes tight
- Backed by real Google and Microsoft calendars
- Drag any job to a new time or tech
Dispatch board · New job booked
Dev K.
HVAC
Furnace tune-up
No-heat call
New · 12–2 PM
Ana P.
Electrical
Panel upgrade
Joe M.
Plumbing
Sump pump
Trade · Zone · Availability
The right tech, picked in seconds.
For every booked job the dispatcher weighs trade, service zone, and who's actually free — then assigns the tech a human dispatcher would have picked. An HVAC job can never swallow a plumber's slot.
- Assigns by trade, zone, and real availability
- A separate unassigned queue per trade
- Nothing lands on a tech's board without your rules
New job · Choosing a tech
Water heater replacement
Mike T.
HVAC · Zone 4
Sarah L.
Plumbing · Zone 4 · Free 12–2
Luis R.
Plumbing · Zone 2
No-Shows, Handled
Customers confirmed before the truck rolls.
The dispatcher texts every customer to confirm, reminds them the day before, and reschedules in the same thread when plans change — no office phone tag.
- Confirms every appointment automatically
- Day-before and morning-of reminders
- Reschedules in the same text thread
- Cancellations backfilled from the queue
Day before · Confirmations
Confirmed · 4:12 PM
Techs In Sync
Your techs text; the board keeps up.
Each tech gets their day by text every morning and replies in plain English to confirm, update, or close out jobs. The office board updates as they type — nothing to install, nothing to train.
- A morning digest text with the day's jobs
- Techs update jobs by replying — no app
- The office board updates as they text
- Each tech sees only their own schedule
6:45 AM · Tech digest
Office board · Sarah L.
Water heater · Oak St
Completed ✓Leak check · Maple Ave
Up nextComfort Club tune-up
2 PMWatch it run a full day
One demo: a call comes in, a job is booked, the right tech gets it, the customer confirms.