# CentralComs

> CentralComs is an AI front office for service businesses. It answers every call in the owner's name, sizes and books jobs at realistic lengths, sends and follows up on quotes, and handles the back office — while anything consequential waits for the owner's sign-off.

CentralComs is built for the trades: plumbing, HVAC, electrical, roofing, appliance repair, and other home-service businesses. Most are owner-operated — the person doing the work is also the person answering the phone. CentralComs takes the office side so the owner can stay on the job.

- For: service business owners, from one-truck shops to multi-crew operations.
- Keep your number and your greeting — calls forward the moment you can't pick up.
- Onboarding: live within days; the AI learns your services, prices, and typical job lengths first.
- Owners set the rules: what books itself, what waits for a text-back approval.

## Capabilities

- **Every call answered** — Calls and texts picked up in the owner's name while they're on a job. After-hours coverage with emergency triage: real emergencies ring through; everything else books for the morning.
- **Right-on-time scheduling** — Jobs sized from the owner's own time estimates with buffer built in, booked as exact appointment times rather than multi-hour arrival windows. When a job finishes early, the freed slot is offered to that day's callers automatically.
- **Photo & video intake** — Customers send a quick clip of the problem before the visit, so the tech arrives already knowing the job.
- **Quotes & follow-ups** — Estimates written up, sent, and followed up until the customer answers. Big-ticket quotes wait for the owner's approval before the customer hears a price.
- **Owner sign-off** — An explicit line between what books autonomously and what waits for the owner: job types, hours, prices, service area. Every call and text is transcribed and on record.
- **Customer & property memory** — Every customer, property, and past job remembered, including owner–tenant–property-manager coordination (who's home, who approves, who pays).
- **Invoicing & records** — Invoice sent when the job closes, payments collected, and every job logged per customer and property.

## Contact

- Website: https://www.centralcoms.com
- Demo: https://www.centralcoms.com/request-demo